Details

Category: Management & Leadership Skills

Published: Wednesday, 22 May 2013 12:21

Written by: Matt Pye - HWD

Overview

This practical one- or two-day workshop is designed for managers who want to develop their confidence in handling the HR issues they are likely to encounter in their day-to-day role.

The course is highly interactive and tailored to the organisation’s own HR policies and procedures. Participants will work through realistic workplace situations, explore the consequences of different management approaches and consider when additional advice or support should be sought from HR.

Organisations can select the topics most relevant to their managers and workplace.

Learning Outcomes

By the end of the workshop, participants will:

• understand the key HR policies and processes that support the employee lifecycle;
• recognise common HR issues and know how to respond appropriately;
• understand the importance of acting fairly, consistently and promptly;
• have explored realistic workplace situations involving staff;
• recognise the potential consequences of failing to follow appropriate procedures;
• know when to manage an issue directly and when to seek further advice;
• be familiar with reliable sources of HR information and guidance; and
• feel better equipped to manage a wider range of complex workplace situations.

Course Content

The course can be tailored to include:

• equality, diversity and discrimination;
• recruitment, selection and interviewing;
• family-friendly policies and flexible working;
• employment contracts and different working arrangements;
• performance, capability and conduct;
• sickness absence;
• grievances, appeals and dismissal;
• managing stress at work;
• harassment and bullying;
• redundancy and selection processes; and
• the role of HR and when to seek additional guidance.

Who Should Attend?

The workshop is suitable for new and experienced managers, team leaders and others with line management responsibilities who want to strengthen their practical understanding of HR policies and workplace procedures.