- Category: Personal Effectiveness
- Published: Tuesday, 18 August 2020 15:31
- Written by Matt Pye - HWD
With more people managing remotely, this session will examine the tools that allow for effective two-way conversations and looks at techniques that can be adopted when the stakes are raised. Feel confident giving effective feedback and asking for what you really want from a situation. Bespoke practice offers an opportunity to receive and provide critical feedback.
- Recognise common obstacles that get in the way of these conversations, and how to overcome them
- Discover the benefits of having these conversations
- Learn how to control their emotions
- Learn how to manage other's behaviour during conflict